Privacy policy

Privacy Policy

Effective Date: 8 Dec 2024
Last Updated: 8 Dec 2024

 

At Malgudi Arts, we value your trust and are committed to protecting your personal and financial information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website and services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information:

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address

b. Payment Information:

When making purchases, your payment details (e.g., card information) are processed securely through Razorpay, our trusted payment gateway partner. Malgudi Arts does not store your payment card details on our servers.

c. Non-Personal Information:

  • Browser type
  • IP address
  • Device information
  • Cookies and usage data for analytics and website functionality

2. Use of Collected Information

The information collected is used for:

1.   Processing orders and delivering products/services.

2.   Communicating with you about your purchases, inquiries, and promotions.

3.   Enhancing website performance and user experience.

4.   Complying with legal obligations and fraud prevention.

3. Sharing of Information

We do not sell or rent or share your personal information to third parties. Your data may be shared with:

1.   Razorpay:
All payment transactions are processed securely through Razorpay in compliance with PCI DSS standards. Razorpay may collect and store your payment information as per their privacy policy.

2.   Service Providers:
Third-party vendors assisting us with website operations, logistics, and customer service, bound by confidentiality agreements.

3.   Legal Compliance:
When required to comply with applicable laws or respond to lawful requests by public authorities.

4. Payment Security

We use Razorpay for all payment processing. Razorpay is certified as PCI DSS Level 1 compliant, ensuring your transaction details are encrypted and securely handled. For more information, please refer to Razorpay's Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and gather data about website traffic and interactions. You can disable cookies in your browser settings, but this may limit certain features of the website.

6. Your Rights

You have the right to:

  • Access and review the personal data we hold about you.
  • Request corrections or updates to your data.
  • Opt out of promotional communications.

For any such requests, please contact us at info@malgudiarts.com

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies when visiting them.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@malgudiarts.com
Phone: +91 9632498185
Head Office Address: 65 / 1 C, below AirTel, Kaikondrahalli, Sarjapur Main Road, Bengaluru – 560035, Karnataka, India

By using our website, you consent to the terms of this Privacy Policy